About Us: www.proeves.com is an online platform that helps parents discover and book preschool/daycare/ after school/events/ activity class for their child. We ensure we provide details of relevant service providers and constantly provide you updates on them.
Key details
This privacy policy is for the Device Support Application/Website (named Proeves) which is managed, developed and served by PROEVES SERVICES PRIVATE LIMITED and governs the privacy of its users who choose to use it. Proeves gathers and uses certain information about individuals in order to provide products and services and to enable certain functions on this website. We also collect information to better understand how visitors use this website and to present timely, relevant information to them.
This website privacy policy describes how ProEves protects and makes use of the information you give the company when you use this website www.proeves.com If you are asked to provide information when using this website, it will only be used in the ways described in this privacy policy. This policy is updated from time to time. The latest version is published on this page. We encourage you to read this Policy carefully, and to regularly check this page to review any changes we might make.
This website privacy policy was last updated on 26 April 2023
INFORMATION, COLLECTION & USE
While using our Device Support Application, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to your real name, email id(s), mobile number(s), mailing address, passport number or other government issued id ("Personal Information").
We may collect the following information:
* Name and Child Details
* Contact information including contact number and email address
* Demographic information, such as postcode, preferences and interests
* Website usage data
* Other information pertaining to special offers and surveys
When submitting your data you give us explicit consent to share your information with third parties to provide you with the necessary services as requested by you.
How we use this data
The information collected is used only for statistical purposes with the goal of understanding from where in the world you are coming from (also known as "IP geolocation") and to analyze our audience. Collecting this data helps us understand what you are looking from Proeves, enabling us to deliver improved products and services.
We may use the data for the following general purposes:
* For our own internal records
* To improve the products and services we provide
* To contact you in response to a specific enquiry
* To customise the website for you
* To send you promotional emails about products, services, offers and other things we think might be relevant to you.
* To send you promotional mailings or to call you about products, services, offers and other things we think might be relevant to you.
* To contact you via email, telephone or mail for market research reasons.
DIRECT MARKETING
We may process your User Information to contact you via email, telephone, SMS or other methods of communication to provide you with information regarding our Services that may be of interest to you. We may send information to you regarding our Services, offers; upcoming promotions that may be of interest to you, using the contact details that you have provided to us and always in compliance with applicable law.
Cookies and how we use them
What is a cookie?
A cookie is a small file placed on your computer's hard drive. It enables our website to identify your computer as you view different pages on our website. Cookies allow websites and applications to store your preferences in order to present content, options or functions that are specific to you. They also enable us to see information like how many people use the website and what pages they tend to visit.
How we use cookies
We may use cookies to:
* Analyse our web traffic using an analytics package. Aggregated usage data helps us improve the web-site structure, design, content and functions.
* Identify whether you are signed in to our website. A cookie allows us to check whether you are signed in to the site.
* Test content on our website. For example, 50% of our users might see one piece of content, the other 50% a different piece of content.
* Store information about your preferences. The website can then present you with information you will find more relevant and interesting.
* To recognise when you return to our website. We may show your relevant content, or provide func-tionality you used previously.
Cookies do not provide us with access to your computer or any information about you, other than that which you choose to share with us.
Controlling cookies
You can use your web browser’s cookie settings to determine how our website uses cookies. If you do not want our website to store cookies on your computer or device, you should set your web browser to refuse cookies.
However, please note that doing this may affect how our website functions. Some pages and services may become unavailable to you.
To learn more about cookies and how they are used, visit www.allaboutcookies.org
Controlling information about you
When you fill in a form or provide your details on our website, you will see one or more tick boxes allowing you to:
* Opt-in to receive marketing communications from us by email, telephone, text message or post.
* Opt-in to receive marketing communications from our third-party partners by email, telephone, text message or post.
If you have agreed that we can use your information for marketing purposes, you can change your mind easily, by revisiting our website.
WHAT INFORMATION WE DISCLOSE TO THIRD PARTIES
We may disclose your User Information to other entities within the Company group, for legitimate business purposes (including operating the Services, and providing services to you), in accordance with applicable law. We may also disclose your information to any relevant third party Service Providers such as daycares/preschools/activity centers for the purpose of providing the correct service to you as per your request.
Security
The security of your Personal Information is important to us, but remember that no method of transmission over the Internet, or method of electronic storage, is 100% secure. However, we will always hold your information securely and to prevent unauthorised disclosure or access to your information.
External Links
Our website may contain links to other websites.
Please note that we have no control of websites outside the [domain name] domain. If you provide information to a website to which we link, we are not responsible for its protection and privacy.
Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.
Links to social media
This device support application and its owners through their social media platform accounts may share web links to relevant web pages. By default some social media platforms shorten lengthy url’s. Users are advised to take caution and good judgment before clicking any shortened url’s published on social media platforms by the website and its owners.
GRIEVANCE POLICY
In accordance with Information Technology Act 2000 and rules made there under, the name and con-tact details of the Grievance Officer who can be contacted with respect to any complaints or concerns including those pertaining to breach of ProEves’s Terms & Conditions, and other polices or questions are published as under:
Name: Divya Agarwal
Email Address: divya@proeves.com
- You also have certain rights with respect to the data/information provided by you. You may request the Company to remove/update/rectify/edit/complete/port/restrict from processing your data. You may send your requests to the above stated Grievance Officer and your requests will be processed by the Company, within one month of receiving the requests, unless communicated otherwise.
- Users or any victim who suffers as a result of access or usage of Website by any person can notify their complaints against such access or usage of the Website to the Grievance Officer or to the Supervisory Authority as the case may be. The Grievance Officer shall redress the complaints within one month from the date of receipt of complaint.
LIMITATION OF LIABILITY
YOU UNDERSTAND THAT TO THE EXTENT PERMITTED UNDER APPLICABLE LAWS, IN NO EVENT WILL PROEVES OR ANY OF ITS AFFILIATES OR ANY OF THEIR RESPECTIVE OFFICERS, EMPLOYEES, DIRECTORS, SHAREHOLDERS, AGENTS, OR LICENSORS BE LIABLE TO YOU OR ANYONE ELSE UNDER ANY THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STATUTORY, OR OTHERWISE) FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO, DAMAGES FOR LOSS OF REVENUES, PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES (EVEN IF SUCH PARTIES WERE ADVISED OF, KNEW OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES), RESULTING FROM YOUR USE (OR THE USE OF ANYONE USING AN ACCOUNT REGISTERED TO YOU) OF THE WEBSITE OR ANY PARTS THEREOF.
NO PROFESSIONAL ADVICE
Material, content or information contained on or made available through the Website is not intended to and does not constitute any legal, financial or tax related advice nor does it, in any manner establish a Professional - Client relationship.